St. Thomas HVAC Pros ("we," "us," or "our"): we built this website to make requesting home comfort services simple, and that starts with being clear about your data. The sections below outline what personal information this site collects, why we collect it, how it is protected, and the choices available to you.
Details You Provide
Only what you provide, only when you provide it. Our quote form requests five things: your name, a phone number, an email address, the location of the job, and a summary of the service you are seeking. We do not gather any further personal details through the website itself.
How We Use Your Information
We keep the uses narrow and practical. Information from your request supports communication about that request: replies to your questions, quotes for the work, appointment reminders, and coordination of service visits. Your details are never used to build advertising profiles, and we make no exception to this rule.
Safeguards for Your Details
Safeguards are applied at every stage. We maintain appropriate technical and organizational measures around the information we hold, limit access to the small circle of people involved in your service, and dispose of records responsibly once they are no longer required. Selling personal information plays no part in what we do.
How Cookies Work Here
Like most websites, this site relies on cookies and similar browser technologies for basic functions. They help pages load correctly, remember temporary preferences, and keep the request form working as you move between steps. Your browser settings let you block or delete cookies at any time, though doing so may affect how parts of the site behave.
How Usage Is Measured
Understanding how visitors move through the site helps us improve it, so we review anonymized usage statistics from time to time. Page views, referral sources, and similar counts are examined in aggregate, never tied to an individual. This practice keeps the website honest about its own performance while leaving your privacy intact.
Access, Correction, and Deletion
Should you change your mind about the information you shared, the door is open. Contact us using the details below to review what we hold, request corrections, ask for deletion, or opt out of future messages. We treat every such request seriously and confirm once the change has been carried out.
Contact Us
Privacy matters deserve a direct answer, not a runaround, so we keep this part simple. Send your questions, access requests, or feedback about how your information is handled to the address that follows, and we will take it from there:
St. Thomas HVAC Pros
Email: [email protected]
St. Thomas, ON